My Account

From here you can do a number of common tasks with your account.

• Change your password ! (see note)
• Email Management ! (see note)
• Check your IP Address
• Check Network Traffic ! (see notes)
• Check your Connection Speed ! * (see notes)
• Check your email with WebMail
• Markdale Cable TV Acceptable Use Policy

!   You must log in with your full email address (username@cablerocket.com) as the User Name.
    For Network Traffic you must use your primary email account.

*   If you don't see anything on the Speed test site you may not have Java enabled. Click here for their download page.

Quick Facts:

• Incoming mail (POP3): pop.cablerocket.com
• Outgoing mail (SMTP): mail.cablerocket.com
• Account name: your full email address (username@cablerocket.com)
• News Server: news.cablerocket.com

If you need assistance, you can contact us 24 hours a day, seven days a week at Markdale Cable TV Internet Technical Support.

Contacting Us:

We can be reached in a variety of ways. We do our best to reply to e-mail, faxes, phone calls and regular mail as soon as we can. We also appreciate feedback that helps us offer you better services. Please feel free to send us your thoughts!

Telephone: Markdale Cable TV provides an experienced call center to handle all Internet technical support.

You can contact us 24 hours a day, seven days a week at Markdale Cable TV Internet Technical Support.

• Internet Technical Support: 1-866-549-2467

You can contact us 24 hours a day, seven days a week at Markdale Cable TV Internet Technical Support. You can also contact us during regular business hours at Markdale Cable TV Customer Service. at Markdale Cable TV Customer Service.

• Customer Service: 519-986-2262

Email:

• Customer Service (marcable@cablerocket.com)
• Internet Technical Support (tech@cablerocket.com)